Feedback
Here at A Good Thing we're all about making the world a better place, but we understand that (despite everyone's best intentions) things do not always work out.
Tell us about a concern or complaint
If you have a concern or a complaint about anything to do with A Good Thing, please let us know using the email address below.
We'll do everything we can to resolve your complaint to the best of our ability, and obtain an outcome that's satisfactory to everyone involved.
1 week
Our aim for responding, if your complaint relates directly to A Good Thing.
14 days
For an initial response where the complaint also covers external organisations that use the platform.
Please email us if you need to:feedback@agoodthing.org.uk